Please note that this is a *GENERAL* overview of how basic projects tend to proceed. As every install is at least somewhat different, the customer or their project manager needs to be sure that details regarding their specific project are addressed on a case-by-case basis.)

1) CREATE PRELIMINARY LAYOUT / BOOK CHECK-MEASURE:

Customer creates a preliminary cabinet layout plan on IKEA’s Kitchen Planner software. Customer then calls MODUS to book a Check-Measure. A 50 dollar service fee applies to this appointment, which will be refunded on the day of installation if the install is booked with Modus or Dome. Refund is subject to site location. Customer sends their checked-layout to Modus by fax or email to receive a preliminary cost estimate for installation. Plan must include: customer name, phone number, email address, and site address. Customer cannot book an installation with Modus if Modus does not have their file/layout.

2) CONFIRM MODUS HAS RECEIVED FILE / RECEIVE AND READ ESTIMATE:

Once we have the plan, we take 2 - 5 business days to create an estimate and either fax, email, or snail mail it back to the customer. Customer is responsible for informing Modus of any changes to their scope of work 7 days in advance of installation day and an updated estimate will be sent back if applicable.

3) BOOK DEMOLITION and/or INSTALLATION DATE:

After receiving their estimate, customer must contact Modus to book their installation date (and demo date if applicable) prior to purchasing the kitchen.

4) FINALISE PLAN AT IKEA WITH MEASUREMENT SHEET / PURCHASE AND BOOK DELIVERY WITH IKEA:

Customer has the IKEA Kitchen Coworker use the measurement sheet to verify that the measurements match the layout they've chosen, and finalises their plan. Customer purchases their kitchen, and arranges delivery with IKEA based on Modus’ install date.

5) RECEIVE DELIVERY FROM IKEA / CHECK ITEMS:

The customer is **required by IKEA** to cross-check the items in their delivery with their order list. Customer can refer to IKEA’S Kitchen Order Form terms for details on this. If customer discovers items are missing or damaged, they must contact IKEA to deal with this, and then contact Modus to update our office how the issue is being dealt with.

6) INSTALLATION DAY !!

Work begins at 9am and typically finishes within 8 hours. The pieces must be on site, in or adjacent to the kitchen, and the site must be cleared/ready. We can only accept cash or cheque (no electronic payments or credit cards) at the end of the initial day of installation. In the event that missing or damaged parts are discovered on the day of installation, Modus will take responsibility to inform IKEA of said deficiencies so IKEA will be equipped to resolve the issues.

---

Add this page to your favorite Social Bookmarking websites